Returns & Exchanges
At Moose Knuckles, we stand behind the quality of our craftsmanship and offer a 30-day return window for items in original, unworn condition with all security tags attached. Please note that certain limited-edition collaborations and final sale items may be ineligible for return or exchange.
Return Process
- 1.Initiate Your Return
Log in to our Returns Portal using your order number and email address to select the items you wish to return and receive a prepaid shipping label.
- 2.Prepare Your Package
Carefully pack your items in the original shipping box, ensuring all original tags, hangers, and dust bags are included to prevent damage during transit.
- 3.Ship It Back
Affix the prepaid return label to the outside of your package and drop it off at any authorized carrier location or schedule a pickup.
- 4.Inspection & Refund
Once our warehouse receives and inspects your return for quality compliance, your refund will be processed to the original payment method within 7-10 business days.